AV-Tech Savvy warrants this product and its parts against defects in materials or
workmanship for the period specified in the warranty included with the purchase
from the original date of invoice. During this period, AV-Tech Savvy will repair or
replace defective parts with new or reconditioned parts at AV-Tech Savvy option,
without charge to you. All original parts replaced by AV-Tech Savvy or its
authorized service centers, become the property of AV-Tech Savvy. You are
responsible for the payment, at current rates, for any service or repair outside the
scope of this limited warranty.
AV-Tech Savvy, makes no other warranty, either express or implied, including but not
limited to an implied warranties of merchantability, fitness for a particular
purpose, or conformity to any representation or description, with respect to this
computer other than as set forth below. AV- Tech Savvy makes no warranty or
representation, either express or implied, with respect to any other manufacturer’s
product or documentation, its quality, performance, merchantability, fitness for a
particular purpose, or conformity to any representation or description.
Except as provided below, AV-Tech Savvy is not liable for any loss, cost, expense,
inconvenience or damage that may result from use or inability to use the computer.
Under no circumstances shall AV-Tech Savvy be liable for any loss, cost, expense,
inconvenience or damage exceeding the purchase price of the computer.
The warranty and remedies set forth below are exclusive and in lieu of all others,
oral or written, expressed or implied. No reseller, agent or employee is authorized
to make any modification, extension or addition to this warranty.
The above Limited Warranty is subject to the following conditions:
This warranty extends only to products distributed by AV-Tech Savvy is effective
only if the products are purchased and operated in the USA. (Within the USA
including US 48 States, Alaska and Hawaii.)
This warranty covers only normal use of the computer. AV-Tech Savvy shall not be
liable under this warranty if any damage or defect results from (i) misuse, abuse,
neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning
or improper electric current; or (iii) service or alteration by anyone other than an
authorized AV-Tech Savvy representative.
In the event that your computer is returned to AV-Tech Savvy for repair – should no
defect in materials or workmanship is found, you will be responsible for return
shipping and current labor charges.
You must retain your bill of sale or other proof of purchase to receive warranty
The computer’s serial number must be untampered with and clearly identifiable.
No warranty extension will be granted for any replacement part(s) furnished to
the purchaser in fulfillment of this warranty.
AV-Tech Savvy and its Authorized Service Centers accept no responsibility for any
software programs, data or information stored on any media or any parts of any
products returned for repair to AV-Tech Savvy, it’s dealer, distributors, resellers,
or Authorized Service Centers.
All pre-installed software programs are licensed to customers under non-AV-Tech
Savvy software vender’s term and conditions provided with the packages.
This warranty does not cover any third party software or virus related problems.
AV-Tech Savvy makes no warranty either expressed or implied regarding third-party
(non-AV-Tech Savvy) software.
If we repair your device, we reserve the right to replace original parts with new or
used parts from the original or different manufacturer. Replacement parts will be
functionally equivalent to the original parts. Original parts removed from the
device and substituted with a replacement part will not be returned to the
customer. AV-Tech Savvy may, at our option, replace your device with a device that is
comparable to the original device.
It is your responsibility to back-up all software and data before shipping a system
for repair. AV-Tech Savvy is not responsible for any loss of data under any
circumstances, including data lost during repair work, damaged in transit, or
Procedures for Obtaining Warranty Service For post warranty repair, the
procedure is the same however; you are responsible for shipping charges both way,
current labor (rate per hour; waived for 2nd and 3rd year), and the current price
of part(s) used in repair.
Desktop Technical Support:
· Our Web address: http://av-techsavvy.com/index.html
E-mail for Technical Support: firstname.lastname@example.org
· In-House Technical Support Phone#: 661-886-4685
· E-mail for Customer Service: email@example.com
· Customer Service Phone#: 661-886-4685
This product is warranted to the original purchaser against any defects in
materials and/or workmanship. This warranty applies only to computers and
components originally configured and manufactured by AV-Tech Savvy.
If repairs are required during your warranty period, please refer to Procedures
for Obtaining Warranty Service in the AV-Tech Savvy Warranty section of this
AV-Tech Savvy 30 Day Zero Defective Pixel Protection Plan
The LCD Defective pixel protection plan protects laptop LCD display panels for a
period of thirty (30) days from invoice date. During the protected period, AV-Tech
Savvy will repair or replace products with one or more “defective pixels”. A
defective pixel is defined as one of a following:
1. A pixel that is permanently white (on)
2. A pixel that is permanently dark (off)
3. A “sub-pixel” that is permanently red, green, or blue
This policy will not protect LCD panels returned outside the 30 day protection
period. This policy only covers manufacturer defects outlined above, and does not
cover damage caused by abuse, misuse, shipping damage, or other physical damage.
Customer is responsible for one-way shipping to our repair facility.